Introduction
We use cookies, clear GIFs (also known as web beacons, web bugs or pixel tags), and other tracking technologies to collect information on our website to personalise content and digital advertising, provide social media features and analyse traffic. This notice refers to both cookies and similar technologies as cookies.

You can accept all the cookies that we use by clicking on the ‘Accept All Cookies’ button displayed on our cookie banner. If you’d rather decide what cookies are set, you can choose your preferences by clicking on ‘Cookie Settings’.

About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

Cookies are widely used by website owners to improve the website performance, for saving different options and to provide website owners with information on how their website is being used.

1. How do we use Cookies?
   1. We use cookies for the following purposes:
      1. authentication and status – we use cookies (to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website)
      2. shopping cart – we use cookies to [maintain the state of your shopping cart as you navigate our website
      3. personalisation – we use cookies to store information about your preferences and to personalise our website for you
      4. content – we use cookies to customise your experience when using Harmon services. For example, we may use cookies to remember the previous searches you have made so that when you return to our use our site or services, we can offer additional information that is related previous search.
      5. security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally
      6. analysis -– we (and our services providers) may use cookies to help us to analyse the use and performance of our website and services and we may use these technologies to improve, understand and conduct research on the Harmon services and products relevant to you
      7. cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally

   2. Cookies used by our service providers
      Our service providers use cookies and those cookies may be stored on your computer when you visit our website, for example:

      1. We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy.
      2. We use a live chat service Intercom. It provides convenient means to support both site visitors and registered users. You can find out more about Intercom’s use of information by reviewing Intercom’s privacy policy at https://www.intercom.com/legal/privacy.

      Going forward, other third parties such as our customers, partners and service providers may use cookies in connection with the Harmon services.

Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

1. Performance Cookies
   These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

   Performance Cookies
   Cookie Subgroup	Cookies	Cookies used	Lifespan
   Google analytics	_ga, _gid	used by google analytics to track visitors behaviour	2 years
   Consent	cc	used to store users preference on cookies	1 year

2. Strictly Necessary Cookies
   These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

   Strictly Necessary Cookies
   Cookie Subgroup	Cookies	Cookies used	Lifespan
   core	harmon-session	remember user login status	3 months
   security	XSRF-TOKEN	prevent cross site request forgery attacks	3 months
   intercom	intercom-id-[app-id]	anonymous visitor identifier cookie. As people visit the site they get this cookie	9 months
   intercom	intercom-session-[app-id]	Identifier for each unique browser session. This session cookie is refreshed on each successful logge-in ping, extending it one week from that moment.	1 week
   intercom	intercom-device-id-[app_id]	Identifier for each unique device that interacts with the messenger. It is refreshed on each successful ping, extending it another 9 months	9 months
   stripe	__stripe_sid	set for fraud prevention purposes and helps Stripe assess the risk associated with an attempted transaction	30 minutes
   stripe	__stripe_mid	set for fraud prevention purposes and helps Stripe assess the risk associated with an attempted transaction	1 year

Managing cookies
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

https://support.google.com/chrome/answer/95647 (Chrome)

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop (Firefox);

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and

NOTE: Blocking all cookies will have a negative impact upon the usability of many websites and you may not be able to use all the features on our website.